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Premium Monthly Maintenance - Ensure your website evolves with changing demands. We offer website updates to meet your site content needs, including (but certainly not limited to) overall site improvements, product/service updates, ecommerce specials, and interactivity maintenance up to 10 hours of monthly support

Maintenance include:

Editing content
Text: Inserting content, additions or deletions
Photos: Additions, deletions and basic retouching
Graphic edits and placements
Webpages: Additions or deletions using existing webpage design
Navigation: Basic navigational changes (add, move or delete an item in the navigation)
Shopping cart catagories additions or deletions
File Downloads: Additions or deletions of PDFs and other documents
Videos: Insertion or deletion of pre-edited video
Links: Additions or deletions
Color and Background Images: Changes/replacements
Forms: Dynamic form layout and integration (limited to forms not requiring database integration, such as a Contact Us form)

Server Side
Perform regular backups of the website and copy them off-site.
Manage Email Accounts - Help with e-mail set-up, etc.
Security scan
Malware monitoring, protection, and cleanup
Ongoing core and module updates

Software
Theme updates
Plugin Updates
Basic custom code changes and enhancements
Website theme related issues resolved
Test website functionality
Ongoing Security patches

General Support
After hours, weekend and holiday support

Monthly WebSite Maintenance - Your maintenance is carried out once in a calendar month for every month that you are subscribed to this service. Invoice will be issued for an advance payment and the receipt will be issued on completion of maintenance.

WordPress is constantly evolving with new features and security improvements. Keeping WordPress up to date is one of the best ways to stay secure and get the most of your WordPress website. WordPress Updates are an essential part of all our plans.

If you have an online presence it’s important to keep everything up-to-date in order to keep your customers and prospects returning.

If your website has an issue with a new version of a browser that hasn’t been released yet, we’ll fix that too.

Check site theme and update when available
Check required site plugins and update when available
Check WordPress core files and update when available
Site integrity and functionality checked
We keep Your Database In Top Condition

WordPress runs on a database, and in order for your site to be as fast as possible, the database requires regular maintenance. We “optimise” and “repair” your database on a regular basis to help ensure optimal performance and reduce the occurrence of crashes. We also keep your post revisions at a maximum of 20 to keep your database from becoming bloated.

If your website ever has an issue that is related to the database, we are here to sort it out and get your website back on track.

You might also like to consider including our McAfee Website SECURE protection.
Note: You will be billed monthly and required to make payments via direct bank transfer as per invoice.

Following services are not included with this package are -
Comment Moderation,
Adding New Content,
Adding New Products,
Changing Images,
Adding New Features,
Changing CSS or code,
Full Server backups.

Having someone who can regularly do maintenance to your website is your best bet to prevent problems.


Rescue Package - Repair Hacked Site - Accounts currently do not have any maintenance package and found to be hacked can also be sanitised and including submissions to white lists sites and Google webmaster account we create.

This package will rescue websites has been hacked by hackers due to:
1. Outdated content
2. Outdated software plugins or modules
3. Outdated website themes
4. Poor or old passwords
5. Unsafe local content (will depend on your own local computer security and network)

Check site theme and update when available
Check required site plugins and update when available
Check WordPress core files and update when available
Site integrity and functionality checked
Check database
Check .htaccess file
Check log files

WordPress runs on a database, and in order for your site to be as fast as possible, the database requires regular maintenance. We “optimise” and “repair” your database to help ensure optimal performance and reduce the occurrence of crashes.

You might also like to consider including our McAfee Website SECURE protection.
Note: You will be billed monthly and required to make payments via direct bank transfer as per invoice.

Following services are not included with this package are -
Comment Moderation,
Adding New Content,
Adding New Products,
Changing Images,
Adding New Features,
Changing CSS or code,
Full Server backups.

Here are some quick advise to keep it all safe.
Please make sure your local workstation has up-to-date software, is clean from viruses, trojans or similar malware and has recently updated anti-virus software installed. Stay up-to-date with the latest software updates and patches. Check your site for common vulnerabilities. Avoid having directories with open permissions. This is like leaving the front door to your home wide open. Google recommends using SSH and SFTP for data transfer, rather than plain text protocols such as telnet or FTP. SSH and SFTP use encryption and are much safer. Much like taking your car in for a tune-up, it's important to make sure you have all the latest updates for any software program you have installed. Make a list of all the software and plug-ins used for your website, and keep track of the version numbers and updates.

Having someone who can regularly do maintenance to your website is your best bet to prevent problems.


$385.00 AUD One Time
McAfee Website SECURE Website Installation - Online Annual Renewable Security For Your Website

Provide online security and trust for your website for 500 visitors per month for 0.14 cents per day!.

Our service eases your website visitors' security concerns by reminding visitors that your site is part of the SECURE web. McAfee is the only security certification that's integrated into every stage of the buying experience—from search results all the way to the shopping cart. That's what being part of the SECURE web is all about.

Once you've joined, your site will SECURE in the Google, Yahoo and Bing search results of McAfee® SiteAdvisor® software users. SiteAdvisor software is used by over 30 million people to help them find sites in the SECURE web that they feel comfortable doing business with.

Seal the deal.

And now that you can be part of the SECURE web, your site will display the certification trustmark. The certification trustmark floats in the bottom corner of every page of a McAfee SECURE website, alleviating visitors' security concerns.

Note: You will be billed annually for this service and required to make payments via direct bank transfer as per invoice.

Website Repair Instance - This service will add text/images or fix issues relating to your website.
What is this service is for?

If you have tried to edit or insert content and results are not what you have expected then this service will fix your problem. Please note this service is based on per instance or issue per website session.

Ideally you should order our Monthly WebSite Maintenance For Your Website service which covers minor issues as well as maintaning your website database, security and back ups. See more service details this page.

$285.00 AUD One Time
Team Viewer - Remote Support - Support intended for only one of the following services:

TeamViewer Client Live Support
Skype setup ..or
Facebook Business account setup (no banner) ..or
Facebook simple banner creation and installation ..or
Email setup support ...or
Email Signature creations and installation via TeamViewer ..or
Website contact form/page updates.
PayPal Business account checkout banner

Note: This service is only for a single incident per hour.

Upon payment please call us with your TeamViewer ID and Teamviewer Password.

$85.00 AUD One Time
Full Server Backup - Full Server Backups are crucial to the smooth operation of any website, no matter how important, how many visitors you have, or how frequently the site content changes.

This is a Full Server Backup complete includes your host, all images, all contents, every database and every emails and more. In the case of your host account fails or gets infected by hackers or viruses, restoring from last backup will insure to recover your files and restore to it's last state.Test your backups!
Remember: The most expensive backup is the one you never did!

$149.00 AUD One Time
Website Backup (Database & Files) - One Time or Monthly Backup:
Backups are crucial to the smooth operation of any website, no matter how important, how many visitors you have, or how frequently the site content changes.

This is a one time or if you choose to a monthly website update which includes complete backup of images, contents and the database. In the case of your website fails, restoring from last backup will ensure to recover your files and restore to it's last state. Please note that this package does not backup your emails or your custom folders or files.

Test your backups!

This is not a 'Full Server Backup' backup. Please see 'Full Server Back' for more details

Remember:The most expensive backup is the one you never did!

$149.00 AUD One Time
SSL Certificate - *SPECIAL PRICE - SSL (Secure Sockets Layer) is the standard security technology for establishing an encrypted link between a web server and a browser.

Who invented SSL?
In 1994, the Secure Sockets Layer Protocol (SSL) was invented by Netscape Communications to secure communications between clients and server applications over an unprotected network, such as the Internet and it has been de facto standard for cryptographic protocol since then.

Do I need SSL?
For most e-commerce sites, you absolutely need an SSL certificate! As an online merchant, it is your responsibility to make sure the information you collect from your customers is protected. This will shield you and your customers by making sure that no one can intercept and misuse their credit card information.

*Service is only available for those register and host with us.

General IT Home Support - Support intended for following services:

Email setup / support ...or
Email Signature creations and installation ..or
Computer maintenance check ..or
Hardware Installation/replacement ..or
Backup configuration ..or
Virus removal ..or
Software Installation/Removal ..or
Computer Tutoring ..or
Software Tutoring ..or

This service is only for a single visit per hour. Combination of services may be performed in any given visit. Total final hours may exceed the initial appointment hours originally intended/booked.

Please Note: At the check out where it will say "Want more than 1 of this item? Enter Quantity Here:" enter the amount of hours you would like to book your session. If you are not sure, please book and pay for 1hr (min). We will re calculate our hours at the end of the service visit and if our service hours exceed the initial hour then we will send you additional remaining amount owed via email or you can pay on the day by cash.

$120.00 AUD One Time

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