How can I Update my Registrant, Admin, Billing or Technical domain contact

Overview

This article explains how to add, edit or remove a domain name registrant, administrative, technical or billing contact from your Admin Panel. Maintaining your registrant and administrative contact are important for the security of your domain name.

Instructions


How to add a new contact

  1. Login to The Console Admin Panel.
  2. Select Manage located within the Domains menu.
  3. Search/Locate a domain name to Lock/Unlock.
  4. Click the domain name.
  5. Click Create a new contact located within the Contact Information area.
  6. Enter the new contact information.
  7. Click Create Contact.
  8. A login/nic and password will be generated, copy this information.
  9. Scroll down to the Contact Information area.
  10. Select the contact type (Admin, Tech, Billing ) from the drop down.
  11. Enter the NIC handle (this is the login/nic).
  12. Enter the password which was generated.
  13. Click Add Contact.

How to edit an existing contact

  1. Login to The Console Admin Panel.
  2. Select Manage located within the Domains menu.
  3. Search/Locate a domain name to Lock/Unlock.
  4. Click the domain name.
  5. Scroll to the Contact Information area.
  6. Select Modify or click on the NIC handle to update contact information.
  7. Update the contact details.
  8. Click Update Contact.

How to remove a contact

  1. Login to The Console Admin Panel.
  2. Select Manage located within the Domains menu.
  3. Search/Locate a domain name to Lock/Unlock.
  4. Click the domain name.
  5. Scroll to the Contact Information area.
  6. Click Remove Contact.

How to add a new registrant NIC handle

  1. Please contact our support desk, provide our staff with the NIC login and they will assign it to your domain name at the registry level.

More Information


We do not allow the ability to create new or delete contacts for gTLD domain names (.com, .net, .org, .biz, .info), you are able to update the existing contact handles linked to the domain name.

Please note: Updating the registrant contact  for a gTLD domain  (.com, .net, .org, .biz, .info) name will change the legal owner of that domain name. Updating the registrant contact for a .au domain will not change the ownership of that domain.

Whois Contact Data Reminder emails

According to the Whois Data Reminder Policy (WDRP) of the Internet Corporation for Assigned Names and Numbers (ICANN), an annual reminder notice is sent to the registrant of every generic Top Level Domain (gTLD) domain name, (such as .com, .net, .biz, etc). This notice advises domain name owners to ensure their registrant contact details are correct.  Domain name registrants are required to review their Whois Data and inform the relevant registrar of any corrections.

If your whois contact details displayed in the email are still valid, no action is required. However, if your contact details have changed, you will need to log in to your Customer Control Panel and update the registrant contact details.

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