How to setup FTP to download/upload files

FileZilla Instructions

When configuring FileZilla, you will download an XML file and import it to your FileZilla client. To configure the FileZilla FTP client:

You can download FileZilla from their website click here 



Step One

Click the Configure FTP Client link that corresponds to the FTP account you wish to use to connect to your FTP server.

Step Two

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Click the FTP or SFTP link to download the XML file. We recommend that you use SFTP whenever possible, as it is generally more secure than FTP. 

Note: This step will over-write any previous XML configuration file without warning.


Step Three

Open your FileZilla FTP client.

Step Four

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Select the Import option from the File menu (File ⇀ Import).

Step Five

Select the XML file you have just downloaded and click OK.

Step Six

Click the OK button on the resulting Import Settings window.

Step Seven

Click OK on the resulting Import Successful window.

Step Eight

To open a connection to your FTP server, select the Site Manager feature from the File menu (File ⇀ Site Manager).

Step Nine

Select your domain from the Select Entry menu.

Step Ten

Click the Connect button to connect to your FTP server.

Note: Third party products are subject to change due to circumstances beyond cPanel’s control, potentially rendering these instructions invalid. If this occurs, you can always consult the product manual for the correct procedure.

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