How Do I Set Up My Email on My Device/Computer?




Manual Settings

If you do not see an auto-configuration script for your client in the list above, you can manually configure your mail client using the settings below:

Secure SSL/TLS Settings (Recommended)
Username: your@domain.com.au (your email address)
Password: Use the email account’s password.
Incoming Server: cypress.nocdirect.com (do not add imap in front or anything else)
  • IMAP Port: 993
  • POP3 Port: 995
Outgoing Server: cypress.nocdirect.com (do not add imap in front or anything else)
  • SMTP Port: 465
Authentication is required for IMAP, POP3, and SMTP.

 

Non-SSL Settings (NOT Recommended)

Username: your@domain.com.au (your email address)
Password: Use the email account’s password.
Incoming Server: mail.yourdomain.com.au
  • IMAP Port: 143
  • POP3 Port: 110
Outgoing Server: mail.yourdomain.com.au
  • SMTP Port: 26
Authentication is required for IMAP, POP3, and SMTP.


Notes:

  • IMAP email access coordinates between the server and your mail application. Messages that have been read/deleted/replied to will show up as such, both on the server and in the mail application.
  • POP3 does not coordinate with the server. Messages marked as read/deleted/replied to in the mail application will not show up as such on the server. This means that future mail downloads with POP3 will show all messages as unread.
  • Outgoing mail is sent using SMTP.
  • We recommend using POP3 over SSL/TLS or IMAP over SSL/TLS since they provide increased security for your interactions with the remote mail server.
MacOS
MacOS® Mail.app® for “Lion” (10.7+) : IMAP Path Prefix must be set to INBOX; otherwise, Mail.app® will not be able to store deleted, draft, or sent mail on the server.

Problems:
Most email issues caused because you have "imap." in front of "cypress.nocdirect.com". Email settings should be used as they are shown here, NOTHING needs to or can be added to them or infront of them, as they are shown, they should be entered in any email client, whether on phone or computer:

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